reported cancel rate
45%
The current provider was said to be losing nearly half of booked appointments after scheduling.
Austin market focus Qualification-first appointments
01
Prepared for Together Design & Build
Together Design & Build does not need more names. It needs a calendar filled with qualified appointments.
This proposal is built around the issue raised on the call: too much uncertainty around who gets booked, whether they are truly qualified, and whether the sales team is spending time on homeowners worth pursuing. The goal is to create a more controlled appointment pipeline for Austin rather than simply increase raw lead volume.
Primary issue
Calendar quality
Not raw lead count
Market focus
Austin remodeling
High-fit homeowner targeting
Delivery model
Qualified appointments
With replacement protection
What this engagement solves
Calendar
Less guesswork, stronger appointment quality
Sales team
More time on homeowners with real intent
Pipeline
Clearer accountability on what gets booked
02 / Their current problem
If the wrong appointments get booked, the calendar looks busy while the pipeline stays inefficient.
For Together Design & Build, the risk is not just low-quality leads. It is lost selling time, softer close conditions, and preventable friction caused by appointments that should have been filtered out before reaching the team.
The issue described on the call was practical and immediate: too many meetings are making it onto the calendar before fit is really clear, which makes volume look healthier than the downstream sales reality. That creates a quality problem, not simply a lead-count problem.
best recent week
33
The highest week mentioned was 33 booked leads, still short of the consistency they want.
Austin target volume
50 / week
The team said the Austin branch wants to push toward 50 leads per week.
value mismatch
$80k vs $35k
Average jobs were described around $80,000 while many recent leads were closer to $35,000 or below.
Current friction
Poor-fit appointments hit the calendar
Meetings should not reach the sales team before budget, scope, timing, service area, and decision-maker fit are confirmed.
Current friction
Rep time gets lost to weak intent
The hidden cost is not only ad spend. It is sales time consumed by homeowners who are not truly ready to move.
Current friction
No-shows and soft commitments distort pipeline visibility
When qualification is loose, the calendar looks full while revenue certainty stays weak.
Current friction
Lead volume can mask the real bottleneck
The real issue raised on the call is control over appointment quality, not simply getting more names into the system.
The system is designed to improve control over who gets booked so the team spends more time on homeowners who are actually worth meeting.
03 / How Sharp Growth fixes it
A qualification-first system designed to protect the calendar before it gets full.
01
Target the right homeowners
Campaigns focus on Austin-area homeowners whose project type, location, and remodeling intent better match Together Design & Build's service mix.
02
Filter out low-fit inquiries early
Budget issues, weak timing, low project fit, and poor service-area alignment are screened before they consume the calendar.
03
Qualify before scheduling
Prospects are contacted directly and checked against the agreed criteria before an appointment is ever booked.
04
Optimize from live performance
Messaging, targeting, and qualification standards are refined as campaign data comes in so quality improves over time.
04 / Qualification standards
Qualification is agreed up front so the appointment standard stays clear.
The qualification layer exists to prevent low-budget, low-intent, or poorly matched inquiries from becoming a burden on the sales team. Criteria can be tightened as needed to reflect project economics and fit.
Project type fit
Budget range alignment
Timeline readiness
Service area match
Homeowner status
Decision-maker availability
05 / Guarantee structure
If an appointment fails the agreed standard, it does not simply become your loss.
If an appointment cancels, no-shows, or does not meet the agreed qualification requirements, it is replaced at no additional charge, subject to timely outcome reporting from your team. This keeps accountability tied to appointment quality rather than loose lead delivery.
Replacement protection
Failed or unqualified appointments are replaced instead of becoming dead cost on your side.
Outcome reporting
Timely reporting keeps the replacement framework active and the quality standard enforceable.
06 / Recommended package options
Two ways to solve the problem, both built around appointment quality.
The difference between the options is scale. The qualification model, replacement structure, and focus on calendar quality remain the same.
Recommended pathScale option
Option 1
60 qualified appointments
Investment
$15,000
Built for a broader push with more room for testing, optimization, and scaled appointment flow.
Qualified appointment model
Test option
Option 2
20 qualified appointments
Investment
$6,000
Designed as a tighter first rollout while preserving the same qualification and replacement standards.
Qualified appointment model
07 / Why this fits now
The offer is designed around the exact gap raised on the call.
Together Design & Build does not simply need more activity at the top of the funnel. The need is for stronger control over who reaches the calendar, how they are screened, and whether those conversations are worth the sales team's time.
By placing qualification, replacement protection, and ongoing optimization at the center of the engagement, the model is structured to reduce wasted rep time and improve confidence in the appointments that do get booked.
08 / Next steps
Select the package, finalize the agreement, and launch with clear qualification rules.
Choose a package
Proposal built for fast decision-making
Step 1
Select the preferred package option.
Step 2
Finalize the updated services agreement.
Step 3
Confirm qualification criteria for Austin remodeling appointments.
Step 4
Launch, qualify, and begin filling the calendar with better-fit opportunities.